Last Updated: November 18, 2025

Terms of Use

The Orlando Group LLC - Events And Webinars Playbooks

Last Updated: November 18, 2025

1. Acceptance Of Terms

These Terms of Use ("Terms") govern your purchase and use of digital playbook products offered by The Orlando Group LLC ("Company," "we," "us," or "our"). By purchasing or accessing our playbooks, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, do not purchase or use our products.

2. Eligibility

You must be at least 18 years old and legally authorized to make purchases on behalf of your organization. By purchasing, you represent and warrant that you meet these requirements and have the authority to bind your organization to these Terms.

3. Products And Services

We offer digital playbooks, templates, video walkthroughs, and implementation guides designed to help marketing organizations plan, execute, and scale events and webinars.

Available Products:

  • Events Playbook - $5,000
  • Webinars Playbook - $5,000
  • Complete Bundle - $8,500

All products are delivered digitally via download link upon purchase confirmation.

4. Purchase And Payment

4.1 Payment Processing

All purchases are processed through our third-party payment processor, Lemon Squeezy. By making a purchase, you agree to comply with Lemon Squeezy's terms of service and privacy policy.

4.2 Pricing

All prices are listed in United States Dollars (USD). Payment is due in full at the time of purchase.

4.3 Payment Information

You agree to provide current, complete, and accurate payment information. You are responsible for all charges incurred under your account.

5. License Grant

5.1 Limited License

Upon purchase, we grant you a non-exclusive, non-transferable, revocable license to use the playbook materials for your organization's internal business purposes only.

5.2 Permitted Uses

You may:

  • Download and use all templates, guides, videos, and materials
  • Adapt and customize templates for your organization's specific needs
  • Share materials internally within your organization
  • Create derivative works based on templates for internal use

5.3 Prohibited Uses

You may NOT:

  • Resell, redistribute, sublicense, or share materials outside your organization
  • Claim ownership or authorship of the materials
  • Use materials to create competing products or services
  • Remove, alter, or obscure any copyright, trademark, or proprietary notices
  • Publicly display or publish the materials without written permission
  • Share download links or access credentials with unauthorized parties

6. Intellectual Property Rights

6.1 Ownership

All playbook content, including but not limited to templates, frameworks, videos, guides, methodologies, designs, graphics, and text, are the exclusive intellectual property of The Orlando Group LLC and are protected by United States and international copyright, trademark, and intellectual property laws.

6.2 Trademarks

"The Orlando Group," "The OG," and related logos are trademarks of The Orlando Group LLC. You may not use these trademarks without our prior written consent.

6.3 Reservation Of Rights

All rights not expressly granted in these Terms are reserved by The Orlando Group LLC.

7. Refund Policy

We offer a 14-day money-back guarantee. If the playbooks are not the right fit for your team, you may request a full refund within 14 days of purchase by emailing support@theorlandogroup.com. No questions asked.

After 14 days, all sales are final.

8. Disclaimer Of Warranties

8.1 "As Is" Basis

The Playbooks And All Materials Are Provided "As Is" And "As Available" Without Any Warranties Of Any Kind, Either Express Or Implied, Including But Not Limited To Warranties Of Merchantability, Fitness For A Particular Purpose, Or Non-Infringement.

8.2 No Guarantee Of Results

We do not guarantee, warrant, or make any representations regarding the results you will achieve using our playbooks. Your results depend on numerous factors including but not limited to your execution, market conditions, audience quality, budget, team capabilities, and business circumstances.

8.3 Educational Materials

Our playbooks are educational materials and frameworks based on our experience. They are not personalized advice or consulting services tailored to your specific situation.

9. Limitation Of Liability

9.1 Limitation On Damages

To The Maximum Extent Permitted By Law, The Orlando Group Llc, Its Officers, Directors, Employees, And Agents Shall Not Be Liable For Any Indirect, Incidental, Special, Consequential, Or Punitive Damages, Including But Not Limited To Loss Of Profits, Revenue, Data, Or Business Opportunities, Arising Out Of Or Related To Your Use Of The Playbooks.

9.2 Maximum Liability

In No Event Shall Our Total Liability To You Exceed The Amount You Paid For The Playbooks.

9.3 State Law

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless The Orlando Group LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the playbooks
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you create using our materials

11. Modifications To Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of the playbooks after changes are posted constitutes acceptance of the modified Terms.

12. Termination

12.1 Termination By Us

We reserve the right to terminate or suspend your license to use the playbooks at any time, with or without notice, if we believe you have violated these Terms.

12.2 Effect Of Termination

Upon termination, you must immediately cease all use of the playbooks and delete all copies of materials in your possession or control.

12.3 Survival

Sections regarding intellectual property, disclaimers, limitations of liability, indemnification, and governing law shall survive any termination.

13. Governing Law And Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or related to these Terms or the playbooks shall be brought exclusively in the state or federal courts located in Michigan, and you consent to the personal jurisdiction of such courts.

14. Dispute Resolution

14.1 Informal Resolution

Before filing any claim, you agree to contact us at support@theorlandogroup.com to attempt to resolve the dispute informally.

14.2 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and The Orlando Group LLC regarding the playbooks and supersede all prior agreements and understandings.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

18. Assignment

You may not assign or transfer these Terms or your license without our prior written consent. We may assign these Terms without restriction.

19. Contact Information

For questions about these Terms, please contact us:

The Orlando Group LLC

Email: support@theorlandogroup.com

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Acknowledgment

By Purchasing Our Playbooks, You Acknowledge That You Have Read These Terms Of Use, Understand Them, And Agree To Be Bound By Them.

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